Privacy policy of Sopro Bauchemie GmbH

Based on Articles 13 and 14 of the General Data Protection Regulation (GDPR), we would like to inform you about the processing of your personal data. This consists of a general part as well as further information on the individual processing of the data subject's data at the bottom of this page. For detailed information on data collection on our website, please refer to our privacy policy.

General notes and mandatory information - Contact details

Sopro Bauchemie GmbH
Biebricher Straße 74
65203 Wiesbaden
Fon: +49 611 1707-0
Fax: +49 611 1707-250
Mail: info(at)sopro.com

Contact details of the data protection officer
Herr Jürgen Schuler
E-Mail:j.schuler@itc-team.de

1. Legal bases for data processing

Compliance with the provisions of the EU General Data Protection Regulation (GDPR) and your rights

We process your personal data in compliance with the provisions of the EU General Data Protection Regulation (DSGVO), the Federal Data Protection Act (BDSG) and all other relevant laws (e.g. higher education laws, etc.). -Consent (Art. 6 para. 1 lit. a DSGVO) If you have given us consent to process your personal data, the respective consent is the legal basis for the processing mentioned there. You can revoke this consent at any time with effect for the future in accordance with Art. 21 DSGVO. The revocation is only effective for future processing.

  • Fulfilment of contractual obligations (Art. 6 para. 1 lit. b DSGVO) We process your data to implement our contractual relationship with you. The purposes of the data processing depend in detail on the specific product and the contractual documents.
  • Fulfilment of legal obligations (Art. 6 para. 1 lit. c DSGVO) We process your data to fulfil a legal obligation to which we are subject as the responsible party.
  • Safeguarding vital interests (Art. 6 para. 1 lit. d DSGVO) We process your data to protect vital interests of the data subject or another natural person.
  • Balancing of interests (Art. 6 para. 1 lit. f DSGVO) Furthermore, processing may also take place on the basis of a balancing of interests to protect the legitimate interests of the controller or third parties. Our interest in the respective processing results from the respective purposes and such as efficient task fulfilment, sales, avoidance of legal risks. As far as the specific purpose allows, we adhere to the principle of data minimisation and process your data in pseudonymised or anonymised form. Your data will only be passed on to the extent permitted by a legal basis. Within our company, only those persons and departments (e.g. IT, sales, HR, marketing, possibly the examination office, lecturer) receive your personal data that require it to fulfil our contractual and legal obligations.

Within our SOPRO Group, your data will be transferred to certain companies if they perform data processing tasks centrally for the companies affiliated in the group (e.g. disposal of files). Furthermore, personal data may be transferred to recipients outside the company if this is necessary for the fulfilment of contractual and legal obligations as the person responsible, such as:

  • Processors used by us (Art. 28 DSGVO), in particular in the area of IT services, logistics, affiliated companies of the SOPRO Group and printing services, who process your data for us in accordance with your instructions.
  • Jointly responsible with us (Art 26 DSGVO) as far as it is necessary for the fulfilment of the task.
  • Public agencies and institutions (e.g. Federal Statistical Office, State Education Authority, etc.)

1.2 Rights of the parties concerned

You can assert the following data subject rights with the person responsible for processing the personal data (see point 1 above):

  • Art. 15 GDPR - Right of access The data subject shall have the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she shall have the right of access to those personal data.
  • Art. 16 GDPR - Right of rectification The data subject shall have the right to obtain from the controller the rectification without delay of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration.
  • Art. 17 GDPR - Right to erasure The data subject shall have the right to obtain from the controller the erasure without delay of personal data concerning him or her. However, this is only possible if the personal data concerning him or her are no longer necessary, are being processed unlawfully or if consent has been withdrawn in this regard.
  • Art. 18 GDPR - Right to restrict processing The data subject has the right to obtain from the controller the restriction of processing. The right to restriction of processing includes the possibility for the data subject to prevent further processing of personal data concerning him or her for the time being. Restriction occurs primarily during the review phase of other rights that the data subject may have.
  • Art. 19 GDPR - Right to notification The controller shall notify all recipients to whom personal data have been disclosed of any rectification or erasure of the personal data or restriction of processing pursuant to Article 16, Article 17(1) and Article 18, unless this proves impossible or involves a disproportionate effort. The controller shall inform the data subject of those recipients if the data subject so requests.
  • Art. 20 GDPR - Right to data portability The right to data portability includes the possibility for the data subject to receive personal data concerning him or her from the controller in a common, machine-readable format in order to have it forwarded to another controller, if necessary. According to Article 20 (3) sentence 2 of the GDPR, however, this right is not available if the data processing serves the performance of public tasks.
  • Art. 21 GDPR - Right to object The right to object includes the possibility for data subjects to object to the further processing of their personal data in a specific situation, insofar as this is justified by the performance of public tasks or public as well as private interests.
  • Art. 22 GDPR - Right to automated decisions in individual cases including profiling The data subject has the right not to be subject to a decision based solely on automated processing, including profiling. For more information, see the text of the law.
  • Art. 77 GDPR - Right to complain to a supervisory authority In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company is based.

1.3 Competent supervisory authority

The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
https://datenschutz.hessen.de/service/beschwerde-uebermitteln

All other data protection authorities in the respective EU member states can be found at the following link: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

1.4 Duration of storage

To the extent necessary, we process your personal data for the duration of our business relationship, which also includes the initiation and execution of a contract. In addition, we are subject to various storage and documentation obligations, which result, among other things, from the German Commercial Code (HGB) or other legally prescribed periods. The periods specified there for storage or documentation are up to 30 years. Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to §§ 195 ff. of the German Civil Code (BGB), are usually three years, but in certain cases can be up to thirty years.

1.5 Transfer of personal data to third countries

If we transfer personal data to service providers or group companies outside the European Economic Area (EEA), the transfer will only take place if the third country has been confirmed by the EU Commission as having an adequate level of data protection or if other appropriate data protection guarantees (e.g. binding corporate data protection rules or EU standard contractual clauses (incl. transfer impact assessment)) are in place.

1.6 Providing personal data

The provision of personal data for the decision on the conclusion of a contract, the fulfilment of a contract or for the implementation of pre-contractual measures is voluntary. However, we can only make a decision within the framework of contractual measures if you provide such personal data that is required for the conclusion of the contract, the fulfilment of the contract or pre-contractual measures.

1.7 Automated decision making

Zur Begründung, Erfüllung oder Durchführung der Geschäftsbeziehung sowie für vorvertragliche Maßnahmen nutzen wir grundsätzlich keine vollautomatisierte Entscheidungsfindung gemäß Art. 22 DSGVO. Sollten wir diese Verfahren in Einzelfällen einsetzen, werden wir Sie hierüber gesondert informieren bzw. Ihre Einwilligung einholen, sofern dies gesetzlich vorgegeben ist.

1.8 Personal data for profiling

If we process your data in part automatically with the aim of evaluating certain personal aspects (such as so-called "profiling" pursuant to Art. 4 No. 4 GDPR), we will inform you separately in advance.

2. Information on further processing activities

further processing activities

Below you will find further information pursuant to Art. 13 and 14 DSGVO for the individual processing of data subjects' data within the different processing activities of our company.

3. Data processing - customers/suppliers

Contractual relationships

If you contact us by e-mail, telephone or fax, your enquiry, including all personal data arising from it, will be stored and processed by us for the purpose of processing your request, your order or our enquiry with you as a supplier. We do not pass on this data without your consent.

3.1 Categories of personal data

We only process data that is related to the establishment of the contract or the pre-contractual measures. This can be general data about you or persons in your company (name, address, contact details, etc.) as well as, if applicable, further data that you provide to us in the context of the establishment of a contractual arrangement.

3.2 Origin of the personal data

We process personal data that we receive from you in the course of contacting you or establishing a contractual relationship or in the course of pre-contractual measures.

3.3 Recipients of the personal data

We only pass on your personal data within our company to those areas and persons who need this data to fulfil contractual and legal obligations or to implement our legitimate interest. We may transfer your personal data to companies affiliated with us, insofar as this is permissible within the framework of the purposes and legal bases set out in section 3.4 of this data protection information sheet. Your personal data is processed on our behalf on the basis of order processing contracts pursuant to Art. 28 GDPR. In these cases, we ensure that the processing of personal data is carried out in accordance with the provisions of the GDPR. The categories of recipients in this case are internet service providers and providers of customer management systems and software. Otherwise, data is only passed on to recipients outside the company if this is permitted or required by law, if the transfer is necessary for the processing and thus the fulfilment of the contract or, at your request, for the implementation of pre-contractual measures, if we have your consent or if we are authorised to provide information.

Under these conditions, recipients of personal data may be:

  • Tax advisor
  • Public authorities and institutions (e.g. public prosecutor's office, police, supervisory authorities, tax office) if there is a legal or official obligation
  • Recipients to whom the transfer is directly necessary for the purpose of establishing or fulfilling a contract
  • Other data recipients for whom you have given us your consent to the transfer of data

3.4 Purpose and legal basis for data processing

We process personal data for the fulfilment of business transactions. Your personal data will be processed in accordance with the provisions of the European Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), insofar as this is necessary for the establishment, implementation or fulfilment of a contract or for the implementation of pre-contractual measures. Insofar as personal data is required for the initiation or implementation of a contractual relationship or in the context of the implementation of pre-contractual measures, processing is lawful pursuant to Art. 6 (1) lit. b G. If you give us express consent to process personal data for specific purposes (e.g. forwarding to third parties, evaluation for marketing purposes or advertising by e-mail), this processing is lawful on the basis of your consent pursuant to Art. 6 (1) a GDPR. Consent given can be revoked at any time with effect for the future (see section 9 of this data protection information). If necessary and legally permissible, we process your data beyond the actual contractual purposes for the fulfilment of legal obligations according to Art. 6 para. 1 lit. c GDPR. In addition, processing may be carried out to protect the legitimate interests of us or third parties as well as to defend against and assert legal claims in accordance with Art. 6 para. 1 lit. f GDPR. If necessary, we will inform you separately, stating the legitimate interest, insofar as this is required by law.

3.5 Duration of storage

Your personal data will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

4. Data processing - "Show your teeth" campaign

Sopro AZUBI campaign

The processing is carried out for the purpose of carrying out the "Show your teeth" campaign and for handing over the Sopro trainee starter set. The information you provide completely voluntarily will be required and used solely for the purpose of carrying out this promotion, for notification and for carrying out the handover. The data will not be passed on to third parties and will be deleted from the database after the end of the campaign in accordance with data protection regulations. See "Duration of storage". The following data is processed in the course of registration:

  • Craft business name
  • Craft business address (street, postcode, town)
  • Name of the contact person responsible for this registration
  • Position of the contact person responsible for this registration
  • E-mail address of the contact person
  • Telephone number of the contact person
  • Name/first name of the trainer in the craft enterprise
  • Additional: Position of the contact person responsible for this registration (optional)
  • Name/first name of the trainer in the craft enterprise (optional)

4.1 Duration of storage

Your personal data will be stored for the duration of the implementation of this action and beyond for a period of 6 months. Unless there is a legal obligation to store this data beyond this period. The personal data will only be used for the purpose described and will not be passed on to third parties.

4.2 Legal basis for processing

The legal basis for processing in the form described above is Art. 6 (f) ("legitimate own interests").

5. Data processing - online events

Using an external IT platform

We use an external IT platform to organise and conduct our online seminars. This platform is operated on our behalf in the form of "commissioned processing pursuant to Art. 28 GDPR" by our partner:

Geib Events Stefan Geib & Torsten Hasenclever GbR
Hauptstraße 21
65345 Eltville-Rauental

provided to you. We process your personal data in order to be able to conduct our online seminars and to be able to communicate with you with regard to seminar participation.

5.1 Categories of personal data

In the case of a seminar open to the public, events are made available without further access restrictions via our website (www.sopro.com) and/or via a "Facebook channel" in the form of a data stream. Registration is not required for participation. However, should the user value a reminder service in the future, an e-mail address can be deposited for the registration of this service. In the case of a "closed online seminar", registration and booking is done with the help of a user account.

When setting up a user account (e.g.: via https://sopro-profiakademie.com/account), the following data is collected:

  • First name (optional)
  • Last name (optional)
  • E-mail (mandatory)

The e-mail address is only required in this context for the "reminder service".

As part of the settlement of our fee-based online seminars:

  • Salutation
  • Title (optional)
  • First name
  • Last name
  • Telephone number (optional)
  • E-mail
  • Company name and address (street, number, postcode, town):

In the context of issuing and delivering certificates/confirmations of participation:

  • Salutation
  • Title
  • First name
  • Last name

Seminar data

  • Title of the event
  • Date and duration of the event
  • Description
  • IP addresses of the seminar participants
  • Device/hardware information

5.2 Text, audio and video files

Within the framework of our online seminars, you have the possibility to participate in them by means of a chat function. In this case, your text entries are processed in order to display and record them in the virtual seminar room. You also have the option of actively participating during a seminar with your webcam or microphone. In this case, the data from the microphone / webcam of your end device will be processed during the seminar. The use of the chat and / or the microphone / webcam function is voluntary.

5.3 Origin of personal data

Your personal data is collected directly from you.

5.4 Legal basis for data processing

The legal basis for data processing when conducting our online seminars is Art. 6 para. 1 no. 1b GDPR (contract performance).

5.5 Duration of storage

Your personal data will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected.

6. Data Processing - Classroom Event/Seminar

Sopro event registration

If you register for an event or apply to attend training courses or training sessions, the general event data (date, location) will first be collected and stored together with the following personal data. This data is assigned to the events you have booked.

6.1 Categories of personal data

The personal data relevant for your event can be found on the corresponding registration form. In individual cases, you have the option of receiving a personalised garment in addition to the certificate after successfully completing participation (certification/re-certification, etc.). For this purpose, it is necessary to provide the clothing size. The submission of the clothing size is voluntary and has no influence on the certification process. In addition, we process photos/videos and quotes of your person taken during the event for advertising purposes if consent is given in accordance with Art. 7 GDPR.

6.2 Processing of personal data

  • the data provided by you, which is collected in the course of seminar or training events, is processed and used in our company as follows:the data from the reporting forms are recorded and stored electronically
  • the data from the reporting forms are transferred to our IT systems
  • the reporting forms are subsequently stored for the purpose of fulfilling verification obligations
  • only with the system professional: In the event that the certification/recertification is successfully completed, the person concerned can also receive a personalised garment in addition to the certificate. For this purpose, the person concerned can transmit the clothing size to Sopro GmbH. The transmission of the clothing size is voluntary and has no influence on the certification process.

6.3 Using personal data

Insofar as you have provided us with personal data, we use this data to

  • to answer your enquiries
  • to clarify questions in connection with the registration for events
  • to send the invoice if the seminar is fee-based
  • and possibly to send the seminar brochure and other advertising material, if you have given your explicit written consent for this
  • if necessary, for the purposes of market research and quality management
  • to inform the Sopro sales force about the number of participants at the respective event (number, company, person)

6.4 Intended use of the data at SystemProfessional

In the event that the certification/re-certification is successfully completed, the person concerned can also receive a personalised garment in addition to the certificate. For this purpose, the person concerned can transmit the clothing size to Sopro GmbH. The transmission of the clothing size is voluntary and has no influence on the certification process.

6.5 Photo and video recording

We process photos / videos and quotes of you taken during the event for advertising purposes (website, ProfiAkademie brochure digital and print, social media channels, internal documentation) if you have given your consent in accordance with Art 7 GDPR. If you do not agree to the use of pictures of you, you must inform the seminar leader before the event. The recipients of this data are thus internally the employees entrusted with public relations and external service providers for regional press as well as editorial offices and editorial systems of print and online media.

6.6 Categories of personal data

  • First name
  • Last name
  • Company (optional)
  • Event title

6.7 Photo metadata

  • Date
  • Time
  • Aperture
  • Exposure time
  • Focal length
  • ISO value
  • Flash information
  • Photographer information

6.8 Origin of the personal data

The recordings are made during an event.

6.9 Legal basis for data processing

The processing is carried out on the basis of the legitimate interest of the responsible party to document the event organised by it pictorially and to report positively on it to a wider public (Art 6 para. 1 lit. f GDPR). Publication and disclosure to third parties (e.g. to the press) is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR, Art. 7 GDPR.

6.10 Duration of storage

The storage period in terms of publication on the internet always ends with the revocation of your consent. Otherwise, the duration of the photos published with your consent depends on the significance and the public's interest in information about the event. The storage period of individual image files (archive) is carried out internally at our company and lasts for a longer period of time so that we can protect our copyright legal claims and use the photos at a later date to present our company history in a chronicle.

6.11 Risks of your consent

Unsere Internetseiten werden auch von Suchmaschinen gefunden, so dass Sie davon ausgehen müssen, dass Ihr Foto auch über Suchmaschinen recherchiert und gefunden werden kann. Wir weisen weiter darauf hin, dass die Fotos bei der Veröffentlichung im Internet weltweit abrufbar sind. Eine Weiterverwendung dieser Fotos durch Dritte kann daher nicht generell ausgeschlossen werden. Auch wenn Ihr Foto von uns auf unserer Unternehmenswebsite gelöscht wurde, kann es vorkommen, dass es dennoch im Internet auffindbar bleibt. Es gibt spezielle Archivierungsdienste, deren Ziel es ist, den Zustand bestimmter Websites zu bestimmten Terminen dauerhaft zu dokumentieren. Dieses kann dazu führen, dass im Internet veröffentlichte Informationen auch nach ihrer Löschung auf der Ursprungsseite weiterhin andernorts aufzufinden sind. Soweit Abbildungen, auf denen Sie zu erkennen sind, an die Presse weitergegen sind, haben wir keinen Zugriff mehr auf die Verwendungen. Jedoch haben wir die Verwendungen durch unsere Nutzungsrechteeinräumung gegenüber den Verlagen auf die einmalige Verwendung im Rahmen der Berichterstattung über die Veranstaltungen begrenzt.

6.12 Origin of the personal data

Your personal data is collected directly from you.

6.13 Recipients of data

In principle, no data is passed on to third parties. In the event that events are organised with the support of or jointly with other companies, it may be necessary to pass on personal data for the purpose of running the event. These may be the following cooperation/service partners:

  • Agencies
  • Outfitter for workwear
  • Hotels
  • Cooperation partner
  • Travel agencies
  • System partner
  • Further education institutions

In order to keep data to a minimum, only the data required for the respective purpose is transmitted. In addition, legal requirements may force us to transmit data to government agencies (e.g. in the context of criminal prosecution, in the course of tracing a chain of infection). You can object to this processing at any time and informally. You can send your objection informally to the e-mail address mentioned under point 4 or to us by post.

6.14 Legal basis for data processing

The processing of this data is based on Art. 6 para. 1 lit. a GDPR (your consent) and Art. 6 para. 1 lit. b GDPR (fulfilment of contract). As the use of our services is voluntary, we require your consent for the processing of your data. You give this consent when you register.

6.15 Duration of storage

Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for the data processing no longer applies. However, at least for the duration of an existing contractual relationship. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons cease to apply.

7. Data processing in a competition

Check eligibility

We need your data to check your eligibility and to inform you about the possible prize. We also need them to enable you to claim the prize, in particular, for example, to book accommodation you have won, to send you the prizes, etc.. We also need your contact details to correspond with you if any queries arise regarding your eligibility or the processing of the prize. By participating in a competition, you expressly agree that the personal data required for the implementation of the competition may be passed on to cooperation/service partners (service providers, workwear outfitters, hotels, travel agencies, system partners, further training institutions, etc.) within the framework of the provisions of data protection law (with a view to keeping data to a minimum). Consent given can be revoked at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.

7.1 Categories of personal data

7.1.1 Participants

  • First name
  • Last name
  • E-mail
  • Phone number (optional)

The personal data relevant to your event can be found on the relevant entry form. The winner of a prize letter or competition will be published on the basis of consent in the media and social channels listed below. For this purpose, photographs and film footage of the company and you as the winner will be taken by our company and, if applicable, by the press. Your name and statements made in an interview may be published.

  • Publication on the website
  • In the social media channels (Facebook, YouTube, Twitter, etc.)
  • As a presentation for trade fairs and similar events
  • As part of a report also in the local press
  • In publications (both online and in print) created in the context of the competition e.g. information brochures, project reports

7.2 Origin of the personal data

Your personal data will be collected directly from you 6.3 Legal basis of data processing We process personal data based on the consent of each participant in accordance with Art. 6(1) lit.a EU-GDPR. In all other cases, the processing is based on our legitimate interest (Art. 6 (1) lit. f GDPR).

7.3 Duration of storage

Your data will only be used for the purpose of the competition and will be deleted within 3 months after the closing date of the last competition week, unless we are legally obliged to store it for a longer period.

8. Data processing surveys

Participation in surveys

By participating in a survey, you expressly agree that the personal data required to carry out the survey may be passed on to cooperation/service partners (service providers, workwear outfitters, hotels, travel agencies, system partners, further education institutions, etc.) within the framework of the provisions of data protection law (with a view to keeping data to a minimum). Consent given can be revoked at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.

8.1 Categories of personal data

The personal data relevant for the survey can be found in the corresponding document.

8.2 Origin of the personal data

Your personal data is collected directly from you.

8.3 Legal basis for data processing

We process personal data on the basis of the consent of each participant in accordance with Art. 6(1) lit.a EU-GDPR. In all other cases, the processing is based on our legitimate interest (Art. 6 (1) lit. f GDPR).

8.4 Duration of storage

Your personal data will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after the evaluation of the survey has been completed and the prize has been settled). Mandatory legal provisions - in particular retention periods - remain unaffected.

9. Data processing website

Forms website

9.1 Contact form

We offer a contact form on our website that you can use to request information about our products or services or to contact us in general. We have marked the data that you must provide in order to respond to a request as mandatory fields. Information on other data fields is voluntary. We need this information to process your enquiry, to address you correctly and to send you a reply. In the case of specific enquiries, the data is processed to fulfil a contract or to initiate a contract. In the case of general enquiries, processing is carried out on the basis of a balancing of interests. Your details will only be transmitted to our systems if you have previously and proactively declared your consent to this.

9.1.1 Categories of personal data

Required fields:

  • First name
  • Lastname
  • Postcode, city, street, house number
  • E-mail

Optional:

  • Telephone number
  • Company name
  • Subject
  • Message

9.1.2 Legal basis of the data processing

The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), provided this has been requested and granted by you.

9.1.3 Duration of storage

Die von Ihnen im Kontaktformular eingegebenen Daten werden auf den Servern der Sopro Bauchemie GmbH gespeichert, bis Sie uns zur Löschung auffordern, Ihre Einwilligung zur Speicherung widerrufen wird oder der Zweck für die Datenspeicherung entfällt (z. B. nach abgeschlossener Bearbeitung Ihrer Anfrage). Zwingende gesetzliche Bestimmungen – insbesondere Aufbewahrungsfristen – bleiben unberührt.

9.2 Newsletter

We need your personal data to register you as a subscriber to our newsletter in our database so that we can send you the newsletters you have ordered. Your subscription can be cancelled at any time without giving reasons. See here: https://www.sopro.com/de-de/aktuelles/

9.2.1 Categorys of personal data

Required fields:

  • E-mail

Optional:

  • First name
  • Lastname

9.2.2 Origin of personal data

Your personal data is collected directly from you.

9.2.3 Duration of storage

After collection, your data will be stored for the duration of your subscription to the newsletter and deleted after unsubscription.

9.2.4 Revocation

Die Einwilligung in die Übersendung des Newsletters kann jederzeit widerrufen werden. In jedem Newsletter befindet sich ein Link, über den man den Newsletter abbestellen kann. Alternativ können Sie auch das Formular im unteren Bereich unserer Homepage nutzen, um Ihr Newsletter-Abo zu beenden. Siehe hier: https://www.sopro.com/de-de/aktuelles/

9.3 Order data processing

We also work together with external partners. In this context, these partners provide commissioned processing within the meaning of Article 28 of the GDPR. In this respect, they are not third parties within the meaning of the GDPR. In the context of the technical provision of this website, we work with our partners

SinkaCom AG
Hamburger Allee 26-28
60486 Frankfurt am Main

and

dkd Internet Service GmbH
Kaiserstraße 73
60329 Frankfurt am Main

on the basis of an order processing agreement.

10. Data Processing Online Shops ProfiAcademy & Workwear

Orders in our webshops

You can reach our WEB shops under the following URL:

Workwear - https://www.sopro-arbeitskleidung.com/

ProfiAkademy - https://www.sopro-profiakademie.com

10.1 How do we collect your data?

10.1.1 User Account

In order to be able to place orders via our WEB-Shop, each customer must set up a password-protected customer account. This contains an overview of orders placed and active order processes. If you are already registered as a customer in the online shop and wish to leave this area, you must log out. Please note that simply closing a browser window will not automatically log you out. Please also note that we cannot accept any liability for password misuse unless this is caused by ourselves.

10.1.2 Ordering procedure

All data entered by customers in the course of order processing is stored. This includes:

  • First and last name
  • Business address for invoice, delivery addresses
  • E-mail address
  • Sales tax ID (not a required field)
  • Telephone number
  • Confirmation that you are a business customer

Those data which are absolutely necessary for the execution of the order, delivery or order processing are passed on to our partner:

ZEGO Textilveredelungszentrum GmbH
Lilienthalstr. 2
63741 Aschaffenburg
Tel.: +49 (0)6021 59092-0

forwarded.

ZEGO Textilveredelungszentrum GmbH acts on our behalf. The basis of the cooperation is Art. 26 GDPR "Shared responsibility". The area of responsibility of ZEGO Textilveredelungszentrum GmbH begins with the receipt of the data required for the order process. Subsequently and for further order processing, ZEGO Textilveredelungszentrum GmbH assumes responsibility for the processing of personal data. In this case, processing also takes place on the basis of a contractual arrangement.

10.2 Categories of personal data

See ordering procedure

10.3 Origin of the personal data

Your personal data is collected directly from you.

10.4 Legal basis for data processing

The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), provided this has been requested and granted by you.

10.5 Duration of storage

Your personal data will remain with us until you revoke your consent to storage until the purpose ceases to apply or until you request us to delete it. Mandatory legal provisions - in particular retention periods - remain unaffected.

11. General processing instructions

11.1 External hosting

The websites are hosted by an external service provider (hoster). The personal data collected on the website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data. To ensure data protection-compliant processing, we have concluded a contract on commissioned processing with our hoster.

11.2. Newsletter subscriptions

If you would like to receive a newsletter, as offered on some of our websites, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

Cleverreach

Our websites use the service of the company "CleverReach" for sending newsletters. Provider for sending newsletters: CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organised and analysed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on CleverReach's servers in Germany or Ireland. Our newsletters sent with CleverReach enable us to analyse the behaviour of the newsletter recipients. Among other things, we can analyse how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analysed whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter. For more information on data analysis through CleverReach newsletters, please visit: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/. The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. If you do not want CleverReach to analyse your data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can also unsubscribe directly on the website. The data you provide us with for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of CleverReach after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this. For more details, please refer to the data protection provisions of CleverReach at: https://www.cleverreach.com/de/datenschutz/

11.3 Third-party analysis tools and tools

When visiting this website, your surfing behaviour may be statistically analysed. This is mainly done with so-called analysis programs. Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

11.4 SSL and TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, our pages use SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

11.5 Cookies

Our internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising. Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.

11.6 Cookie consent with Usercentrics

This website uses the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this in accordance with data protection law. The provider of this technology is:

Usercentrics GmbH
Rosental 4
80331 München

Website:
https://usercentrics.com/de/ (hereafter „Usercentrics“)

When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or the revocation of your consent(s)
  • Your IP address
  • Information about your browser
  •  Information about your terminal device
  •  Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to allocate the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected. Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR. We have concluded an order processing contract with Usercentrics. This is a contract required by data protection law, which ensures that Usercentrics only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

11.7 Server log files

The respective provider of our websites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  •  Time of the server request
  •  IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be collected.

11.8 Social Media

11.8.1 Facebook Plugins (Like & Share-Button)

Some of our websites integrate plugins from the social network Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on this website.

You can find an overview of the Facebook plugins here: developers.facebook.com/docs/plugins/.

When you visit this website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of this website on your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook.

You can find more information on this in Facebook's privacy policy at: https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to be able to associate your visit to this website with your Facebook user account, please log out of your Facebook user account. The use of Facebook plugins is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement.

You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection-secure implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

11.8.2 Instagram-Plugin

On some pages of our website, functions of the Instagram service are integrated. These functions are offered by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to this website with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in ensuring the greatest possible visibility in social media. Insofar as a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR).

The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram. The processing by Facebook or Instagram after the transfer is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement.

The text of the agreement can be found at: www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing the data protection information when using the Facebook or Instagram tool and for the data protection-secure implementation of the tool on our website. Facebook is responsible for the data security of the Facebook and Instagram products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

You can find more information on this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/.

11.9 Other plugins and analysis and advertising tools

11.9.1 Google Analytics

Our websites partly use the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyse website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data sharing agreement between the website operators and Google Inc., Google Inc. uses the information collected to evaluate website usage and activity and to provide services relating to internet usage. You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc.

The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent Google Analytics from collecting data about you within this website by clicking on this link. By clicking on the above link, you will download an "opt-out cookie". Your browser must therefore allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link again each time you visit this website. Here you will find further information on data use by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

11.9.2 Google Maps

Some of our web pages use the map service "Google Maps". The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google Web Fonts for the purpose of uniform font display. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

11.9.3 Google Tag-Manager

We use "Google Tag Manager" on some pages of our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Google Tag Manager is a tool with the help of which we can integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States. The use of the Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

11.9.4 Facebook-Pixel

We use conversion measurement services from Facebook's visitor action pixel on some of our websites. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. This allows the behaviour of page visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised. The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy. This enables Facebook to serve advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as site operator. The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU-Committee.

Details can be found here: www.facebook.com/legal/EU_data_transfer_addendum and dede.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement.

You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum.

In accordance with this agreement, we are responsible for the provision of data protection information when using the Facebook tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. You can find further information on protecting your privacy in Facebook's data protection notices: de-de.facebook.com/about/privacy/. You can also deactivate the "Custom Audiences" remarketing function in the settings section for advertisements at www.facebook.com/ads/preferences/. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website:

http://www.youronlinechoices.com/de/praferenzmanagement/

11.9.5 Facbook Social Plugins

Some of our websites use “Facebook Social Plugins”, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognized by the Facebook logo or by the terms “Like”, “Like”, “Share” in the colors of Facebook (blue and white). Information about all Facebook plugins can be found in the following link: developers.facebook.com/docs/plugins/ The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and extent of the data that the plugin transmits to the Facebook Inc. servers. You can find information about this here: www.facebook.com/help/186325668085084 The plugin informs Facebook Inc. that you have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information mentioned will be linked to it. If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc. Do you want to prevent the Facebook. Inc. links this data to your Facebook account, please log out of Facebook before visiting this website. This website also uses the “+1” button from Google Plus. This is operated by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). If you visit a page that contains the “+1” button, a direct connection is created between your browser and the Google servers. The website operator therefore has no influence whatsoever on the nature and extent of the data that the plugin transmits to the Google Inc. servers. Click on the “+1” button while logged in to Google +, share the contents of the page on your public profile. According to Google Inc., personal data is only collected when you click on the button. Even if Google users are logged in, the IP address, among other things, is stored. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website. Information about the “+1” button can be found here: https://developers.google.com/+/web/buttons-policy

11.9.6 Twitter-Buttons

Furthermore, some of our WEB pages use “Twitter buttons”. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is created between your browser and the Twitter servers. The website operator therefore has no influence whatsoever on the nature and extent of the data that the plugin transmits to the Twitter Inc. servers. According to Twitter Inc., only your IP address is collected and stored. Information on how Twitter Inc. handles personal data can be found here: https://twitter.com/privacy?lang=de

11.9.7 YouTube

Some of our websites use plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Further information on the handling of user data can be found in YouTube's data protection declaration at: www.google.de/intl/de/policies /privacy. If you have any questions or require further, more detailed information about the processing of your personal data, we will be happy to help you.