Sopro Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Duration of data storage

The legal basis of data processing is Article 6 (1) (f) GDPR. Our interests in data processing include, in particular, ensuring the operation and security of the website, investigating the way the website is used by visitors, and simplifying the use of the website. Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued.

Right to data portability

You have the right to receive the personal information that you have provided us in a structured, common and machine-readable format, and you have the right to transfer this data to another person without hindrance from us, provided that 1. the processing is based on a consent pursuant to Article 6 (1) (a) of the GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and 2. the processing is carried out by automated means. In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another party, as far as technically feasible.

Purpose

In addition, we process - contract data (e.g., contract, term, customer category). - Payment details (e.g., bank details, payment history) from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Sopro Bauchemie GmbH
Biebricher Straße 74
D-65203 Wiesbaden
Fon: +49 611 1707-0
Fax: +49 611 1707 250
E-Mail: info@sopro.com
Website: www.sopro.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Jürgen Schuler
SiCom AG
Babenhäuser Str. 12a
D-63762 Großostheim
Fon: +49-6026-97887-0
Fax: +49-6026-97887-20
E-Mail: j.schuler(at)sicom-ag.de
Website: www.sicom-ag.de

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Evaluation of geodata

The evaluation of geodata takes place for the purpose of the display of country-specific contents, a storage of the geodata does not take place.

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics

For more information about how Google Analytics handles user data, see Google's privacy policy: Google: support.google.com/analytics/answer/6004245

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

CleverReach

This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.

Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit: www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For more information, see the privacy policy of CleverReach: www.cleverreach.com/de/datenschutz/.

Completion of an outsourced data processing contract

We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.

7. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under: www.google.de/intl/de/policies/privacy.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google: www.google.de/intl/de/policies/privacy/.

8. Social Media

We maintain fan pages on various social networks and platforms in order to communicate with existing/prospective customers and other parties using these networks and platforms, and to inform them about our services.

We wish to point out that your personal data may consequently be processed outside the European Union. This may entail risks for you (e.g. regarding the enforcement of your rights under European/German law).

User data are generally processed for market research and advertising purposes. User behaviour and implicit user interests may, for instance, be analysed to create user profiles. These user profiles may then, in turn, be used, for example, to place advertisements considered to match the interests of the users inside and outside the platforms. For this purpose, cookies are normally stored on users' computers to record their usage behaviour and interests. It is also possible to store data in user profiles independently of the devices used by the users (especially where users are members of the relevant platforms and are logged into these).

Processing of the personal data of users is based on our legitimate interests in effective communication with and information provision for users under Art. 6 para. 1 lit. f. GDPR (General Data Protection Regulation). If users are asked by the relevant providers for their consent to data processing (e.g. by ticking a checkbox or clicking on a button), then Art. 6 para. 1 lit. a. and Art. 7 GDPR provide the legal basis of processing.

For further information on the processing of your personal data and the possibilities available for opting out, please use the links below for the relevant provider. Rights of information and other rights of affected parties may also be enforced against providers, though only against those who have direct access to user data and possess the relevant information. Please feel free to contact us should you have any queries. We should be glad to offer our assistance should you need it. Provider:

Facebook

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Data protection statement: www.facebook.com/about/privacy/
Opt-out: www.facebook.com/settings and www.youronlinechoices.com
Privacy shield: www.privacyshield.gov/participant.

9. Sopro online events

To stage its online events via the Internet, Sopro Bauchemie GmbH uses the GoToWebinar software solution developed by LogMeIn, Inc., 333 Summer Street, Boston, MA 02210, USA. LogMeIn, Inc. acts as the controller responsible for providing this service and performing the associated data processing. LogMeIn's data protection declaration is posted here.

In order to stage the Sopro online events, we transfer your registration and customer data to LogMeIn, Inc. The processing of your data is based on your consent (pursuant to point (a) of Article 6(1) GDPR). To stage the Sopro online events, an encrypted connection is set up between you and the Sopro online event organizer. The Sopro online events are routinely recorded so that they can be made available on Sopro Bauchemie GmbH's website for later viewing.

The questions asked by participants and the answers given during the Sopro online event are also recorded and reproduced during subsequent viewings of the event. Statistical data are collected during and after the staging of a Sopro online event. If you participate in a Sopro online event, we obtain – in addition to your registration data – information relating to the duration of your participation, interest in the Sopro online event, questions asked and answers given, for the purpose of providing continuing customer support or improving the user experience.

Data categories and data sources

Essentially, the personal data we process are the data disclosed by you, on a completely voluntary basis, in the course of registration for Sopro online events. The registration process and subsequent staging of events necessitate the definition of certain mandatory fields. In this regard, the legal basis for processing the data is point (f) of Article 6(1) GDPR.

In addition to the processing required for the Sopro online events, you also have the option of informing us whether we may supply you with more detailed information. Such consent to further processing is completely independent of any participation in Sopro online events.

General processing of visitor data

In principle, use of this website is not possible without the disclosure of personal data. Please note that server log files are additionally stored. These specifically include the following data:

  • Browser type/your browser version
  • Operating system
  • The website from which you visit us
  • Date and time of your visit
  • Your IP address.

This information is, however, analysed exclusively in anonymized form in order to defend against attacks and improve our offerings (processing necessary for the pursuit of legitimate interests, as provided under point (f) of Article 6(1) GDPR), and is subsequently erased. These data are not combined with any other data. We do, however, reserve the right to perform a subsequent analysis of the data should concrete evidence emerge of unlawful use.

Processing of personal data following consent (point (a) of Article 6(1) GDPR)

For data collection of this kind, we will seek your consent in each individual case via our website registration form. Data processing shall be subject to your consent. Registration for the Sopro online event will not be possible without your consent. Data shall only be processed for the aforementioned purposes. You shall be entitled, at any time, to withdraw any consents you have given and such withdrawal shall then have future effect only. The withdrawal of consent shall not affect the lawfulness of processing up to the time of withdrawal.

Processing of personal data necessary for the performance of a contract (point (b) of Article 6(1) GDPR)

If you have successfully registered for Sopro online events, we shall use your personal data to the extent necessary for the organization and staging of these events. The purposes of data processing shall be geared to the specific events, as set out in the information provided in connection with registration.

Processing necessary for the pursuit of legitimate interests (point (f) of Article 6(1) GDPR)

We shall process personal data where necessary for the purposes of the legitimate interests pursued by us or by a third party. Examples of such purposes include:

  • Registration for Sopro online events
  • For promotional purposes, subject to your prior consent to such processing
  • Ensuring IT security and the integrity of our systems
  • For the prevention or investigation of criminal offences
  • For the establishment of or defence against legal claims.

Data disclosure

We shall only disclose data to third parties if and to the extent that this is technically necessary and/or for the performance of tasks with which we have been mandated. Data shall only be disclosed if and to the extent that this is necessary for the performance of the specific tasks assigned.

The disclosure of data – where necessary – shall in each case be based on an agreement for contract or order processing which guarantees compliance with all requirements under data protection law. Where necessary, data may be disclosed to affiliated companies for the purpose of performing a contract.

The disclosure of data shall in each case be based on an agreement for contract or order processing which guarantees compliance with all requirements under data protection law.

The processing for this WEB registration shall be performed by our service provider in the USA.

Data shall be transmitted on the basis of an existing EU-US Privacy Shield certificate and the associated adequacy decision of the Article 29 Working Party (Working Document WP 237).

Otherwise, data shall only be disclosed in connection with the cases specified by law, e.g. to meet statutory duties of disclosure vis-à-vis the law enforcement authorities.

Period of data storage

Your personal data shall be immediately erased by us as soon as they are no longer needed for compliance with contractual and/or statutory obligations. Personal data shall be stored for at least as long as is necessary to meet contractual obligations and exercise contractual rights. This period may extend beyond the actual contractual period given that the data may remain relevant, even after the contract end date, in respect of limitation periods. Moreover, data may only be erased after expiry of any retention periods under tax and commercial law.

Data subjects' rights

As a person affected by the processing of personal data (data subject), you shall have the following rights: You shall have the right to obtain confirmation as to whether or not personal data concerning yourself are being processed. If this is the case, you shall have the right of access to the personal data and to the individual details specified in Article 15 GDPR.

Sie haben das Recht, von dem Verantwortlichen unverzüglich die Berichtigung Sie betreffender unrichtiger personenbezogener Daten und ggf. die Vervollständigung unvollständiger personenbezogener Daten zu verlangen (Art. 16 DSGVO).

You shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning yourself and, where appropriate, to have incomplete personal data completed (Article 16 GDPR).

You shall have the right to obtain from the controller the erasure of personal data concerning yourself without undue delay if one of the grounds individually specified in Article 17 GDPR applies, e.g. if the data are no longer necessary in relation to the purposes for which they were collected (right to erasure).

You shall have the right to obtain from the controller restriction of processing where one of the conditions specified in Article 18 GDPR applies, e.g. where you have objected to processing, for the duration of the review performed by the controller.

You shall have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning yourself. The controller shall then no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defence of legal claims (Article 21 GDPR).

On matters regarding the exercise of your rights, you may contact us at any time via the contacts posted on our website.

Where you have consented to our use of your data for promotional purposes, we shall process personal data for the purpose of promoting our products. In such cases, you shall have the right to object at any time to processing of personal data concerning yourself for such promotion (Article 21 GDPR). Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. The objection may be lodged at any time, in no specific form, via one of the contacts specified in this data protection declaration or our website publishing details.

Obligation to provide data

Certain personal data are necessary for the conclusion of a contractual relationship in connection with the Sopro online events. Should you fail to provide us with the data indicated as necessary ("mandatory fields"), then it will not normally be possible to conclude a contract.

Right to lodge a complaint

You shall have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning yourself infringes the GDPR (Article 77 GDPR).

This right can be exercised through a supervisory authority. The supervisory authority responsible for our company is:

Hessian Officer for Data Protection and Freedom of Information
PO Box 3163
D-65021 Wiesbadenn
Fon: +49 611 1408 – 0
Fax: +49 611 1408 - 900 / 901
Website: datenschutz.hessen.de

However, you may of course contact us directly at any time if you are dissatisfied or have queries relating to data protection. The best way of reaching us is via our in-house contact person on data protection issues, whose contact data are as follows:

Ulrich Karches
Sopro Bauchemie GmbH
Biebricher Straße 74
D-65203 Wiesbaden
Fon: +49 611 1707-220
Fax: +49 611 1707-226
E-Mail: uk(at)sopro.com